Frequently Asked Questions

Yes, Food and drinks are allowed aboard eBoats. We have complimentary coolers for your use at our location. Please Note: Driver must be sober.

Yes, anyone 23 or older can operate an eBoat (the “e” also stands for “easy”). Boat captains should be familiar with general boating navigation procedures. Drivers must be 23 or older with photo ID and major credit card. Boater’s license not required.

eBoats Tampa is located downtown at the Tampa Convention Center Marina on the Tampa Riverwalk. We are right next to the Sail Plaza and Big Ray’s Fish Camp.

There are a few metered parking spots at the Tampa Convention Center drop-off.

The easiest, most reliable and affordable parking solution is The Tampa Convention Center Parking Garage Located at 141 E. Brorein St. Tampa, FL 33602. We are an easy two-block stroll to our location outside the Sail Pavilion. Please also see this MAP of parking locations.

Valet parking is also available at Embassy Suites and Marriott Water Street hotels (one block from our location), pending hotel availability.

As long as you have the time, you can go pretty far!

eBoats are allowed to explore up to four hours of scenic waterways! This includes Tampa’s downtown channels, a large portion of the Hillsborough River and a beautiful one hour section of Tampa Bay.

Note our vessels are not allowed in Tampa’s Port or commercial shipping lanes that can produce high wakes and dangerous conditions.

For your safety, please review and study this map for safe boating areas.

Each eBoat also has a safe boating area map on-board.

We strongly suggest you book online at least 24 hours in advance. We do have staff available for walk-ups during peak traffic hours. “First-come, First-serve”. If you are trying to book within two hours of your desired departure time, please call our reservation line at (813) 767-2245 to check availability. Please note that reservations always have priority over walk-ups.

We understand that plans can change! We kindly ask for 48 hours’ notice.

With Trip Assurance: You can cancel your reservation at any time up until the start of your rental, for any reason, and receive a full refund (Minus the 10% Trip Assurance fee.)

Without Trip Assurance: If you cancel with less than 48 hours’ notice, you will not be eligible for a refund. However, you may reschedule your reservation for a future date, subject to availability.

No-Shows: Reservations that are missed without prior cancellation will be charged in full and are not eligible for a refund or rescheduling.

Important: All cancellations must be made by phone by calling 813-767-2245. Cancellations made by email, text, or other methods are not considered valid.

Guests may cancel due to bad weather at no cost. Cancellations must be done by phone, calling 813-767-2245.

We reserve the right to cancel or reschedule your trip under certain conditions. Some examples are, but not limited to: extreme wind, extremely rough water, lightning storms, and mechanical failure. Before each trip we will check current weather forecast to determine safe boating conditions for our guests. Please keep in mind that in different seasons the weather in the Tampa Bay area can change rapidly. Some areas will be off limits due to environmental conditions. Your safety and enjoyment are our number one priority. We will contact you with as much advanced notice as possible and work with you to reschedule.

1. Is my card charged when I book online?
   No. Online booking only places a card hold — nothing is charged up front. You pay in person when you return.
2. Can I book online with a debit card?
   Yes. Any valid credit or debit card may be used to reserve your booking online.
3. Do I need a credit card when I arrive?
   Yes. A valid credit card is required at check-in for a $250 pre-authorization hold. Debit cards cannot be used for pre-authorization.
4. Does the credit card have to belong to the person who made the reservation?
   No. Any member of your party may provide the required credit card for the pre-authorization hold.
5. Can I pay with cash or a debit card after my trip?
   Yes. Once your rental is complete, you may pay with cash, debit, or the pre-authorized credit card.